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FAQ

How do you charge for services?
When charging for balloon decor, this is measured per foot. Backdrops and other services such as centerpieces, etc. vary in price. With detailed information, we can provide a more accurate quote.
Are deposits refundable?
Deposits are 50% of the service due at the time of booking to secure your date and is non-refundable. If a date has changed, we will try our best to accommodate the request.
Do you travel outside of the Dallas Fort Worth area?
Yes, we travel. If booking outside of our area, please let us know in your inquiry form.
How much time do you need to set-up an event?
Timing varies on the scale of event decor we are setting up. Typically, this is a minimum of 2 hours but after consultation we can provide an accurate set-up time.
Do you break down the event when it is over?
If using any of our props/materials, there will be a fee added to the quote to come back and break down the event. If our client wants us to take the decor down for them that does not have any of our props/materials, we will charge a break down fee. Other than that, the client will break down themselves.
If I get balloon decor, can I keep them?
Yes, after your event is over you are allowed to keep them if you would like.
How long does it take to receive a quote?
After receiving your inquiry, we will reach out and gather all information needed and will get you a quote within 24-48hrs. Events that require more decor and larger in scale will typically require more time. This varies and is usually our custom events.